Privacy Policy

Address: Via Aldo Kupfer, 41, 25036 Palazzolo S/O Brescia, Italy
Telephone: +39 030 740 2902
VAT number: 02007420165

1. Introduction

Ser-Viz Italia respects the privacy of its users and is committed to protecting personal data collected through its website in accordance with the General Data Protection Regulation (GDPR) of the European Union. This Privacy Policy explains what data we collect, how we use it and what rights you have regarding your personal data.

2. Personal Data Collected

We collect the following personal data via the contact form on our website:

  • First name
  • Surname
  • Email address
  • Telephone number

We also use Google Analytics 4 (GA4) to analyze site traffic and improve user experience. Google Analytics collects data anonymously, which may include your IP address, device type, browsers used, and pages visited.

3. Purpose of the Processing

The personal data collected is used to:

  • Respond to requests sent via the contact form
  • Improve navigation and functionality of the site
  • Statistical analysis through GA4 to optimize our service

4. Legal Basis of Processing

The processing of your personal data is based on the consent you provide by filling out the contact form and accepting this Privacy Policy. You can withdraw your consent at any time by contacting us on the details provided above.

5. Data Retention

We retain personal data only for as long as necessary to complete the purposes for which it was collected. Google Analytics analytical data is stored for a period defined by the service settings, respecting the GDPR regulations.

6. Rights of interested parties

You have the right to access, rectify, delete your personal data, object to its processing and request limitation or data portability. To exercise these rights, please contact us using the details provided.

7. Data Security

We take appropriate technical and organizational measures to protect personal data from loss, misuse, unauthorized disclosure, alteration or destruction.

8. Contacts

If you have any questions or concerns regarding our Privacy Policy or the processing of your data, you can contact us at the address or telephone number provided.